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Business continuity planning

Dear customers, dear partners,
We inform you that in view of the current situation related to the spread of the virus, the Courbon Software teams have taken measures in line with national guidelines. We will no longer welcome outsiders on company premises, and will therefore favour the organization of teleworking, telephone or video-conference meetings. We have all the technologies at our disposal to continue to support and serve our customers. Adapting to the context together is a necessity, that’s why we will be able to be flexible to ensure you the same quality of service. For the continuity of our activities, we remain committed to the realization of ongoing projects and the maintenance of your processes, during this period that we hope will be the shortest.

Our project, sales and telemaintenance teams can be reached at the same address.

TELEMAINTENANCE REQUEST FREE OF CHARGE

Because the availability of your production processes is essential in the context we are facing, our telemaintenance teams are more than ever mobilized and at your disposal to ensure maximum service.  
For all current telemaintenance contracts, we will not charge you for request used during our business hours for the next 15 days (March 31, 2020), by continuing to use the current procedures.

Be sure of our daily mobilization as to the adaptations to be carried out in the following weeks, to the extent of all our possibilities and above all for the well being of all.

You can rely on us!

Courbon Software teams